Shipping policy

SHIPPING

We ship all our packages through major logistics companies. Shipping is charged on invoice value as follows -

Free Shipping on all Prepaid orders above ₹5000
Charge of ₹299 is applicable for orders under ₹4999
₹0-₹1499 No COD option
₹1500-₹20,000 - COD option available on eligible items
Free pick-up in store (Mumbai showroom) option is available – no minimal requirement.
Personalised items and certain product categories will not be eligible for COD.

DELIVERIES

All Mumbai orders are dispatched and delivered within 5 days of order confirmation by our in-house logistics team unless the item is customised or personalised.

Personalised and customised orders take between 20-30 working days.

All orders for the Rest of India are handled by our logistics partners. Tracking details and Partner details for your orders are sent to you via mail upon dispatch of your order. Only after dispatch of your order, the order status page for your account will reflect any change. You can even visit the partner websites to manually check the status of your orders by putting in the AWB number sent to you via mail

Our logistics partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will ensure a faster and better delivery. In case your package is being returned to us, let us know at info@aa-living.com or at +91 9372393389